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FAQs
- Do I need to clean out my unit before moving out?
- Can I receive deliveries at my storage unit?
- Are there restrictions on storing electronics or appliances?
- Can I store valuable items like jewelry or cash?
- Can I live or sleep in my storage unit?
- Can I run a business out of my unit?
- Can I store vehicles, RVs, or boats?
- Can I store hazardous or flammable materials?
- Can I store food or perishable items?
- What items am I not allowed to store?
- Is there parking available at the facility?
- Do you provide carts or dollies?
- Are there elevators for upper-level units?
- Do you have on-site staff or management?
- What happens if I stay past closing time?
- Can someone else access my unit?
- Will I have a personal gate code?
- How do I access my storage unit?
- What are the gate access hours?
- Will a moving truck be able to access your facility?
- Is it better to purchase a tenant protection plan or use my own insurance?
- Is my property insured by the facility?
- Do you provide insurance for the items that I store?
- Is insurance required for my belongings?
- What happens if I lose my key?
- What type of lock should I use?
- Do I need to bring my own lock?
- Do your climate-controlled buildings have secure access?
- Are there surveillance cameras on-site?
- What security features do you offer?
- Are storage units secure?
- What happens if I miss a payment?
- What are my lease terms?
- Do you require long-term leases?
- Is there a minimum rental period?
- Are there discounts or promotions available?
- Do you offer autopay?
- Can I change my address, phone number or account details online?
- Can I pay my rent online?
- Do you accept cash?
- What types of credit cards do you accept?
- What payment methods do you accept?
- Do you require a deposit?
- Are there any hidden fees?
- How much does a storage unit cost?
- How can I make a payment on my storage unit?
- When is rent late?
- When is rent due?
- How do I rent a unit?
- Do you use pest control services at your facilities?
- Do you sell moving supplies?
- Do you rent moving trucks?
- What is the best way to store my items?
- Do you offer climate-controlled units?
- What is a drive-up unit?
- What is an indoor unit? Outdoor unit?
- Can I upgrade or downgrade my unit later?
- What if the unit size I need is not available or does not show up on the location page?
- How do I choose the right unit size?
- What sizes of storage units are available?
- What type of storage unit do I need?
- What types of storage units do you offer?
- Who typically uses self-storage?
- Why should I use a storage unit?
- How does self-storage work?
- What is self-storage?
